Content Operations Coordinator

Content Operations Coordinator

Requirements

• 3-5 years experience in content marketing, editorial coordination, or marketing operations (can include internships)
• Strong organizational skills: You can juggle multiple projects, track details, and keep workflows running smoothly
• Excellent communication skills: You’ll work with various teams and stakeholders, so clear, professional communication is key
• Interest in content marketing: You’re eager to learn about editorial processes, content strategy, and digital marketing
• Writing and editing skills: Strong writing skills and a willingness to write and edit content for multiple formats
• Self-starter attitude: You’re proactive, curious, and excited to contribute to a fast-moving content team
• Experience with content management systems and project management tools (like Airtable, Jira, Trello) is a plus

Responsibilities

• Manage content intake and submission processes, ensuring all requests and contributions are tracked and assigned efficiently
• Maintain editorial calendars and content trackers to keep projects organized
• Work closely with content managers, writers, and other stakeholders to ensure smooth production and publication of assets
• Support the development of content reports and performance insights
• Coordinate the handoff of published content to marketing, community, and sales enablement teams
• Work with the Social Media and Demand Generation teams to distribute content across DigitalOcean’s channels
• Work with our customer marketing lead to identify and develop compelling customer success stories
• Coordinate interviews, collect approvals, and ensure case studies are published on time
• Assist with writing, editing, and publishing case studies
• Work with other teams to ensure case studies are promoted across channels
• Contribute to content projects as needed, including blog posts, social copy, email and web copy, and other customer-facing assets
• Assist with light editing, content formatting, and publication tasks

Preferred Qualifications

• Experience with content management systems and project management tools (like Airtable, Jira, Trello) is a plus