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Contracted Public Safety Telecommunicator

Contracted Public Safety Telecommunicator

CompanyAnoka County Minnesota
LocationAndover, MN, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Requires a high school diploma
  • Ability to commit to a 24/7 shift rotation
  • Must be available on weekends or nights
  • Ability to work mandatory and short-notice overtime
  • Ability to be on call
  • Type 35 words per minute (wpm)
  • Employment is contingent on successfully passing a pre-employment psychological assessment and a thorough background check including fingerprinting.

Responsibilities

  • Respond to 911 or other calls for emergency and non-emergency assistance and in dispatching law enforcement, firefighting, or rescue units.
  • Transmit and receive coded and conventional messages.
  • Differentiate between routine, priority, and emergency messages, and initiate or follow through on responses as required.
  • Communicate details of the situation and location.
  • Gather and record information using a dispatch system. Monitor radio channels as assigned.
  • Study procedure and code manuals.
  • Verify and interpret domestic abuse and restraining orders kept on file, along with warrants, stolen items, and missing person files.
  • Activate outdoor warning signs throughout Anoka County.
  • Notify appropriate support agencies such as emergency social services, public works, parks, and transportation departments.
  • Communicate with emergency management employees for severe weather awareness.
  • Maintain confidentiality.
  • Train new 911 Dispatchers as needed.

Preferred Qualifications

    No preferred qualifications provided.