Core Experience Program Manager Intern

Diverse Analytical Background: Experience in various analytical roles such as business operations, product operations, product management, program management, business consulting, or finance.
Data Proficiency and Enthusiasm: The ability to harness data for informed decision-making; familiarity with tools like Looker, Tableau, or Microsoft Power BI is a plus.
Excellent XFN Project Collaboration: Previous experience working on substantial projects involving cross-functional teams.
Intellectual Curiosity & Problem-Solving Mindset: A strong desire to understand the ‘why’ behind problems, ask thoughtful questions, and explore solutions from multiple angles.
Ownership Mentality: A proactive and accountable approach to work. You take initiative, follow through on commitments, and push projects forward with a sense of responsibility and pride.
Communication Skills: Outstanding communication and presentation skills, coupled with the ability to foster collaboration and teamwork.

Advocate for Our Members: You’ll be a voice for our members, providing valuable insights and recommendations to our internal teams dedicated to enhancing the member experience.
Leverage Data-Driven Insights: Utilize data analytics to pinpoint areas of friction in the member experience, define problem statements, and take ownership of key team projects aimed at improving member experience metrics.
Collaborate Across Various XFN Teams: Work closely with cross-functional teams to identify and execute opportunities for enhancing member operations, making a significant impact on the member experience.
Business Metrics Mastery: Monitor and track core business metrics related to initiatives, launches, and be proactive in identifying areas for continuous improvement.
Champion Improvements: Be a driving force behind process, policy, and product improvements, with a focus on elevating the quality of our most critical member issues.

No preferred qualifications provided.