Core Solutions Engineer

3+ years of work experience in a technical customer-facing role (e.g. customer engineering, solutions engineering, sales engineering, solutions architect, implementations engineer)
You have a high technical aptitude, with an ability to work directly with engineers as well as business stakeholders. Experience with APIs, web development, and writing scripts to build internal tools (e.g. bash scripting, Python, SQL, Ruby) is a plus
Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas
Willingness to travel up to 25% of the time for customer engagements

Be the customer’s technical point of contact throughout their life cycle with Persona.
Build a deep understanding of customers’ business problems, technical requirements, and success criteria, so you can help craft customized solutions to drive long-term value and empower them to solve complex business problems.
Own the end-to-end delivery of complex solutions, such as design, implementation, quality assurance, and deployment, that apply to novel and existing use cases
Drive exceptional execution for our Solutions Engineering team
Automate processes, and take innovative approaches to problem-solving that will have the power to help shape internal and external decision-making.
Be the voice of the customer, including providing detailed feedback and requirements to our Engineering, Product, and Design teams in order to help inform our product roadmap