Counter Manager – Dba
| Company | Charlotte Tilbury |
|---|---|
| Location | Mississauga, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- High school diploma
- Proven ability to exceed sales targets
- Highly collaborative; working with and through others in a team-oriented environment
- Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
- Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
- Minimum of two or more years’ experience in a commission-based sales environment
Responsibilities
- Consistently deliver extraordinary service to all customers
- Exceed all sales and service personal goals and targets
- Exceed all sales and service brand goals and targets
- Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
- Share expert level of product knowledge with entire store selling team
- Maintain solid relationships with buyer, vendor, and selling manager
- Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis
- Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
- Perform floor recovery, visual merchandising, price change, and related sales support tasks
- Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
- Resolve all customer service issues and partner with selling management on any issues outside of guidelines
- Comply with all Health & Safety policies and requirements
- Perform other duties, as assigned
Preferred Qualifications
- Prior retail sales experience as a product specialist in a luxury environment preferred
- Entrepreneurial, competitive, self-confident, and self-motivated