Crisis Supervisor I

Crisis Supervisor I

Requirements

• Master’s degree in psychology, social work, recreational, art, or music therapy, or a behavioral science field
• Two (2) years of post-Master’s experience unless varianced by the State
• Certified Mental Health Investigator, or ability to obtain certification
• Certified Protective Services Investigator, or ability to obtain certification
• Certified Mental Health Examiner, or ability to obtain certification
• If not a Licensed Professional Counselor, Licensed Clinical Social Worker or a Ph. D., must obtain Certified Alcohol and Drug Counselor certification
• Knowledge of the diagnosis and treatment of mental illness and addictions and principles of counseling
• Ability to use independent judgment including finely developed decision making, planning, analytical and organizational skills
• Ability to prepare and maintain detailed and accurate records
• Ability to communicate and coordinate well with a diverse population
• Ability to understand, interpret and apply laws, regulations and administrative rules related to mental health and chemical dependency
• Ability to learn and implement CCS procedures, regulations and requirements
• Must be a self-starter and demonstrate the ability to supervise and assign work to subordinates
• Good organizational and time management skills
• Must be able to work with minimal supervision
• Ability to communicate effectively in both written and oral formats
• Must have excellent typing skills and knowledge of basic office software programs

Responsibilities

• Provide clinical supervision and oversight on a daily and regular basis to assigned clinicians
• Ensure that care is of the highest clinical standards and consistent with CCS philosophy and policy
• Ensure that assigned clinicians are apprised of current evidence based practices (EBP’s)
• Implement EBP’s and ensure that the agency is meeting or exceeding standards of good clinical outcomes
• Ensure that all paperwork by the clinical staff is completed in a professional and timely manner
• Provide supervision when paperwork goals are not being met
• Ensure that the quality of clinical work is superior and completed in a professional manner
• Assist with crisis consultation agency-wide to include investigations and examinations
• Provide after-hours emergency services on a 24 hour, rotating basis to adults and children
• Ensure knowledge and application of CCS personnel policies and procedures
• Recruit, hire and train new staff
• Provide supervision and conduct performance evaluations
• Engage in disciplinary actions when necessary
• Report all cases of abuse or neglect to the proper agency
• Provide follow up and complete all investigative reports when required
• Initiate holds, provide civil commitment investigations, and work with hospitals and case workers
• Provide utilization management for adults and children needing to access higher levels of care
• Schedule and participate in meetings with other agencies
• Maintain a caseload and provide quality individual, group and family counseling services
• Follow the grievance process for customer complaints
• Ensure that the agency is meeting or exceeding all of the requirements for the relevant OAR’s
• Ensure that clients are scheduled in a timely manner
• Responsible for ensuring clinical staff coverage
• Work with contracted prescribers to coordinate medical treatment
• Work with Quality Assurance Coordinator to ensure that clinicians are meeting quality assurance standards
• Participate in internal administrative meetings and hold regular clinical staff meetings
• Communicate with members of the public about services
• Serve on various boards or committees in the community
• Assist Office Manager in ensuring good working relationships between clerical and clinical staff
• Administer forms for urinalysis testing and provide accurate information on the UA’s to clients
• Transport customers as needed
• Participate in back up on call rotation for crisis services
• Other duties as assigned

Preferred Qualifications

No preferred qualifications provided.