Critical Incident Response Counsellor

Critical Incident Response Counsellor

Requirements

• Master’s Degree in Counselling, Psychology, Social Work, or a related field
• Active membership with a professional college or relevant governing board
• Minimum five (5) years of post-master’s clinical experience
• Completion of Critical Incident Stress Management (CISM) training or equivalent
• Professional Liability Insurance coverage

Responsibilities

• Respond promptly to requests for on-site critical incident intervention services
• Provide comprehensive crisis management and post-traumatic interventions, including individual and group crisis interventions, debriefings, and corporate client consultations
• Perform a preliminary assessment of the workplace situation and offer coaching and support to managers
• Manage the first impression onsite while adapting to the workplace culture to ensure the support provided is clinically appropriate and representative of the client group
• Consult with the CI Supervisor and relevant stakeholders as needed

Preferred Qualifications

• Required experience in conducting group debriefing and defusing support
• Strong interpersonal awareness and exceptional first impression skills
• In-depth knowledge of different work environments and organizational structures with experience in workplace crisis management
• Flexible schedule, with the ability to accept referrals with minimal notice
• Profound understanding of trauma, its symptoms, and the ability to offer psychoeducation and address related questions
• Proficiency in facilitating both group and one-on-one interactions
• Experience in supporting first responders
• Must be flexible and accessible, with the ability to periodically respond to requests at any time during weekdays and weekends