Crop Claim Operations Supervisor
| Company | American Financial Group |
|---|---|
| Location | Fargo, ND, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- High school diploma or equivalent
- 4 to 6 years of related experience
- 0 to 2 years of leadership experience
Responsibilities
- Supervises daily activities of claims processing and payment functions.
- Establishes work procedures and standards. Evaluates work methods and implements new procedures and operations.
- Maintains various reports and management controls. Verifies statistical coverage information, as requested. Provides status report on Processing unit(s) to Claims Manager, as requested.
- Coordinates the work activities of the unit. Responsible for day-to-day work and procedures. Assigns and checks work. Monitors and controls quality, productivity, and workflow.
- Provides technical guidance to staff. Maintains high-level system(s) knowledge sufficient to instruct staff on automated system(s) and processing workflows.
- Identifies operational and/or potential systemic problems; identifies root causes and ensures that solutions are implemented promptly.
- Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selection, development, and performance management. Provides training to new members of the team.
- Performs other duties as assigned.
Preferred Qualifications
-
No preferred qualifications provided.