CTCS Client Service Specialist 1
| Company | Huntington Bancshares |
|---|---|
| Location | Cincinnati, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or equivalent
- 1+ year of customer service experience
Responsibilities
- Responsible for the day-to-day activities and interaction between Corporate Trust clients and Huntington in terms of the establishment, documentation and maintenance of the relationship.
- Builds relationships with client contracts and other Huntington departments, provides client support for trust accounts, and monitors accounts to ensure objectives are being met and are in compliance with the governing trust documents.
- Researches and resolves inquiries regarding service and operational issues.
- Administratively manage a book of business for mostly non-complex and/or high-profile clients. Daily requirements include money movements, trading, and other customer service responsibilities.
- Work with internal departments to problem solve as needed.
- May be required to assist external clients in the absence of the assigned Relationship Manager or Client Service Manager.
- Assist in various projects, duties or leadership teams as assigned by management.
Preferred Qualifications
- Bachelor’s Degree
- Previous experience in trust
- Previous customer service experience in a banking environment