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Customer Care Representative

Customer Care Representative

CompanyAssociated Bank
LocationPlover, WI, USA
Salary$17 – $24.23
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • High School Required
  • Less than 2 years Customer service, banking, retail, food service, insurance, telemarketing/sales Required

Responsibilities

  • Respond to customer’s telephone and e-mail inquiries. Respond in a professional and pleasant manner in all interactions.
  • Utilize technical knowledge and trouble shooting skills to resolve complex customer inquiries
  • Provide quality service as a differentiator for our company to retain current customers and attract new business.
  • Mentor and train new Customer Care representatives
  • Initiate opportunities to introduce Associated Bank products and services to existing and potential customers.

Preferred Qualifications

  • Bilingual English / Spanish speakers preferred