Customer Service Associate Representative
| Company | Cigna Group |
|---|---|
| Location | Fort Lauderdale, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High School Diploma / GED required
- 1 year of relevant call center experience is strongly preferred
- General PC knowledge including Microsoft Office
- Excellent communication skills (verbal and written)
Responsibilities
- Delivers straightforward basic business services in Customer Service
- Receives inbound telephone calls to our nursing line and triage to the appropriate department
- Utilizes resources to assist the caller with accurate information
- Works to clearly defined procedures under close supervision
- Performs other duties as needed
Preferred Qualifications
- 1 year of relevant call center experience is strongly preferred