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Customer Service Management Trainee

Customer Service Management Trainee

CompanyUline
LocationRiver Falls, WI, USA, Menomonie, WI, USA, St Paul, MN, USA, Hudson, WI, USA, Woodbury, MN, USA
Salary$25 – $30
TypeFull-Time
DegreesBachelor’s
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Bachelor’s degree.
  • Strong track record of customer-focused service, teamwork and attention to detail.
  • Prior leadership / management experience is a plus.

Responsibilities

  • Master all aspects of customer service management through a comprehensive hands-on training program.
  • Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
  • Review department procedures and standards to identify areas for improvement.

Preferred Qualifications

  • Prior leadership / management experience is a plus.