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Customer Service Representative
| Company | WaFd Bank |
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| Location | Vancouver, WA, USA |
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| Salary | $35360 – $42500 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Entry Level/New Grad |
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Requirements
- A smile and great attitude
- Highly developed sense of integrity and strong work ethic
- Personable and outgoing; able to talk with clients and build rapport and relationships
- Great attention to detail and providing accurate service
- Technically savvy; able to use multiple computer systems and ability to adapt to change
- Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations
- Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
- High school diploma or approved equivalent
- Basic math skills, 10-key and keyboarding
- Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook
- Well-developed smart phone and digital channel skills
- Must be organized and display excellent communication skills and a personable attitude
Responsibilities
- Deliver exceptional service to clients
- Provide a positive first impression through friendly and courteous service
- Perform efficient and accurate banking transactions
Preferred Qualifications
- Previous work in retail, consumer service delivery, or client relations
