Customer Service Representative
| Company | Medical University of South Carolina |
|---|---|
| Location | Charleston, SC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High School Degree or Equivalent
- 0-6 months of work experience
Responsibilities
- Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution
- Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer
- Analyzes a customer’s service needs and refers to other service or technical departments for follow up as needed
- Uses a customer relationship application or database to record activities and research product information
Preferred Qualifications
-
No preferred qualifications provided.