Customer Service Representative
| Company | Geico |
|---|---|
| Location | Cheektowaga, NY, USA |
| Salary | $19.34 – $29.51 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- An effective communicator who understands the importance of listening and being empathetic
- Ability to work and grow in a fast-paced, high-volume call center environment
- Willingness to learn new skills and ability to adjust to changes quickly
- Open to feedback to support your performance and development
- Solid computer and multi-tasking skills
- Minimum of high school diploma or equivalent
Responsibilities
- Answering billing questions
- Making policy changes
- Providing recommendations
Preferred Qualifications
-
No preferred qualifications provided.