Customer Service Representative
| Company | Veterans United |
|---|---|
| Location | Columbia, MO, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Fast-paced environments are where you thrive and you’re quick to learn and excel.
- You either have a basic understanding of the loan process or the willingness to learn it quickly.
- You’ve got stellar phone skills and know how to make every caller feel valued.
- A solid work ethic drives you to give your best effort in everything you do.
- Dependability, efficiency, and great communication are qualities you bring to every interaction.
Responsibilities
- Answering incoming calls and connecting folks to the right department to get them what they need.
- Providing top-notch customer service while answering basic questions about VA loans.
- Juggling tasks like sending emails or instant messages to help quickly resolve issues.
- Handle challenging situations with patience and professionalism, ensuring borrowers feel heard and supported, even when they’re upset or frustrated.
Preferred Qualifications
-
No preferred qualifications provided.