Customer Service Representative
| Company | Copart |
|---|---|
| Location | Portland, OR, USA |
| Salary | $20.03 – $22.58 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- One year of office support experience in a customer service role preferred
- High School diploma
- Excellent customer service skills and attitude
- Excellent written and verbal skills
- Proficient with office equipment
- Attention to detail
- Problem-solving
- Computer proficiency – MS Suite
- Typing speed 45WPM
- Professional appearance
- Ability to multi-task in a fast-paced environment
- Bilingual skills a plus
Responsibilities
- Provide exceptional customer service to internal and external customers
- Obtain the release of vehicles located at body shops and/or other locations
- Offer solutions that aid and facilitate a unique customer service experience
- Answer and place calls in a professional manner
- Focus on call resolution and use company resources to gather information
- Perform other office support functions as needed
- Position may expand to include Chat and Email Customer Support
Preferred Qualifications
- One year of office support experience in a customer service role preferred
- Bilingual skills a plus