Customer Service Representative
| Company | Nordstrom |
|---|---|
| Location | Newark, DE, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- The ability to effectively build relationships with your customers, peers and leadership
- Proficiency in multiple operating systems such as MS Windows, iOS and Android
- Clear, effective communication with strong interpersonal skills
- The ability to prioritize multiple tasks in a fast paced environment
- Accountability, initiative and a high level of ownership
- The ability to work a flexible schedule based on department needs
Responsibilities
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Inspire trust, teamwork and positive team relationships
- Defuse customer situations and provide resolution in a timely and effective manner
- Ensure the security and privacy of customer information through education, compliance and resolution of issues
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
Preferred Qualifications
-
No preferred qualifications provided.