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Customer Success Associate
| Company | Wunderkind |
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| Location | New York, NY, USA |
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| Salary | $55000 – $65000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Entry Level/New Grad |
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Requirements
- Strong communicator: Ability to convey insights clearly through written and verbal communication, including presentations and reports.
- Detail-oriented & organized: Capable of managing multiple projects, meeting deadlines, and ensuring campaign accuracy.
- Analytical mindset: Comfortable working with data, pulling reports, and drawing logical conclusions.
- Curious & eager to learn: Excited to build expertise in digital marketing, data analysis, and campaign execution.
- Tech-savvy: Familiarity with marketing software, analytics tools, and digital marketing platforms (e.g., Google Analytics, email/SMS marketing tools) is a plus.
Responsibilities
- Pull and analyze performance data to identify trends and opportunities. Develop custom reports based on client needs.
- Set up and optimize marketing campaigns, including SMS, email, and onsite strategies in the Wunderkind platform.
- Coordinate with cross-functional teams (Design, Engineering) to ensure timely and accurate execution.
- Assist in creating data-driven presentations and reports to optimize client strategies.
- Work closely with internal stakeholders to support initiatives, troubleshoot campaign issues, and drive outcomes.
- Participate in testing new features and supporting special projects or pilot programs.
Preferred Qualifications
- 0-1 year of experience or previous internship in Marketing, Client Services, or a related field.
- Experience with eCommerce, email marketing, or website analytics (e.g., Google Analytics, Looker) is preferred but not required.
- Bachelor’s degree preferred.
