Customs House brokerake Operations Associate
| Company | Maersk |
|---|---|
| Location | Miami, FL, USA, Baltimore, MD, USA |
| Salary | $51000 – $56000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior |
Requirements
- Minimum 1 year of CHB and 6 -12 months of experience in the industry.
- Bachelor’s degree preferred but not required, or equivalent work experience.
- Customs House Brokerage License, CCS or CSCP is preferred but not required.
- Excellent verbal and written communication skills with the ability to communicate confidently.
- Works together with others in the business unit to achieve results, fosters teamwork.
- Ability to multi-task in a fast-paced environment.
- Persistently drives issues to closure.
- Well-organized, detail-oriented – especially when working under pressure.
Responsibilities
- Own all CHB operations services for the customers assigned to them, including but not limited to:
- Providing customer service to assigned customers and assisting customers with questions and requests for information.
- Processing Customs entries and PGA for clearance of goods, ensuring full compliance of all Customs and PGA regulations.
- Opens entry files, and subsequently processes entries according to outlined KPI.
- Coordinates clearance of shipments with forwarders, Steamship Lines, Airlines, to ensure shipments are released timely.
- Completes customer billing and/or other required reports.
- Completes tracking and tracing for inbound shipments.
- Coordination of delivery for shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination.
- Required to ensure that required documentation / entry package is uploaded into operating system.
- Maintain customer SOPs and make updates as needed.
Preferred Qualifications
- Bachelor’s degree preferred but not required.
- Customs House Brokerage License, CCS or CSCP is preferred but not required.