CX Agent – Banking
| Company | Robinhood |
|---|---|
| Location | Westlake, TX, USA, Chicago, IL, USA, Lake Mary, FL, USA, Denver, CO, USA |
| Salary | $19.6 – $24 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- 2+ years of full-time work experience
- Basic understanding of financial products is a plus
- Previous experience with text or email customer support is a plus
- Basic working knowledge of Zendesk is a plus
Responsibilities
- Provide exceptional customer service to every customer
- Be a critical thinker and problem solver
- Work independently while asking questions or escalating when necessary
- Spot trends that could indicate a product bug or issue
- Learn and grow alongside a growing business
Preferred Qualifications
-
No preferred qualifications provided.