Data & Analytics Technical Lead

Data & Analytics Technical Lead

Requirements

• Bachelor’s degree in engineering, computer science, data science, or a related field
• Minimum of 5 years working within the Salesforce ecosystem with heavy technical exposure to Salesforce Core (Sales/Service) coupled with an emphasis on other clouds (i.e. Marketing Cloud, Data Cloud Experience Cloud)
• 3+ years of experience with Tableau and/or CRM Analytics
• 4+ years of Python experience in data manipulation, automation, and analytics
• Proficiency in SQL for querying, managing, and transforming data
• Experience with integration platforms (e.g., MuleSoft) and ETL for large-scale data migrations
• Expertise in Salesforce data modeling and broader data architecture principles
• Skilled in analyzing complex datasets, identifying trends, and applying predictive analytics/ML
• Proven ability to build advanced reports, dashboards, and data visualizations for stakeholders
• Strong business acumen, leveraging analytics for strategic decision-making
• Experienced in guiding enterprise clients through data transformation and adoption
• Knowledge of data privacy regulations (GDPR, CCPA) and data governance best practices

Responsibilities

• Lead and mentor a team of data and analytics professionals, fostering a high-performance culture
• Provide technical oversight and guidance to ensure solutions align with best practices and client objectives
• Manage project timelines, assign tasks, and ensure effective workload distribution across the team
• Conduct performance reviews, weekly 1:1s, and career development planning for team members
• Independently lead client-facing workshops and discussions to gather and refine business and technical requirements
• Drive architectural discussions and develop scalable data solutions using Salesforce’s data ecosystem
• Translate complex business needs into actionable technical strategies, ensuring alignment with industry best practices
• Serve as a trusted advisor to clients, guiding them through data transformation initiatives
• Architect and design data solutions utilizing Salesforce CRM Analytics, Tableau, Data Cloud, DataRaptors, and Integration Procedures
• Oversee the development and execution of data pipelines, ETL processes, and advanced analytics dashboards
• Translate requirements into well-defined user stories and manage JIRA backlog effectively
• Perform hands-on technical development as needed, including SQL, Python, and Salesforce data tools
• Ensure high-quality deliverables by conducting rigorous quality assurance and peer reviews
• Lead solution deployment efforts, ensuring seamless integration and user adoption
• Present technical solutions through client demos, providing clear and actionable insights
• Support user acceptance testing (UAT) and troubleshooting, ensuring solutions meet client expectations
• Provide documentation, training, and ongoing support to ensure long-term success of implemented solutions

Preferred Qualifications

• Data Cloud/Agentforce experience is desired.