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Data Center Infrastructure Engineer

Data Center Infrastructure Engineer

CompanyNetskope
LocationSanta Clara, CA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • Knowledge of industry structured cabling standards and best-practices
  • Experience working with copper and fiber cables (CAT6, SFP+, QSFP+, LC, SC)
  • Shipping and receiving equipment to and from remote data centers
  • Meticulous attention to detail and inventory organizational skills
  • Project and team management experience
  • 5+ years of on-prem large scale data center experience supporting the data center equipment and/or infrastructure (Power, Space, Cooling, Equipment)
  • Experience setting up RAID, IPMI, and BIOS configurations
  • Data center support including rack, stack, and cabling infrastructure
  • Hands-on experience with break/fix and building servers (bare metal chassis, adding motherboard, CPU, RAM, drives, cables, etc)
  • Expert level hardware troubleshooting experience with Supermicro, Opengear, Arista, Juniper.
  • Power consumption understanding (3-phase, single-phase, KW, KVA)
  • Deep linux understanding with experience using ssh, bash, scp, grep, awk

Responsibilities

  • Coordinate data center remote hands to perform various hardware troubleshooting tasks like replacing power supplies, memory modules, drives, cables, motherboard, etc
  • Work with various vendors to receive and verify new equipment for BOM’s
  • Create data center diagrams and rack elevations
  • Occasionally travel to local and remote data center locations for break/fix hardware replacements or other projects (passport is required)
  • Coordinate with internal service owners to schedule downtime for server component replacements
  • Submitting LOA to colocation vendors to activate new transit circuits
  • Run validation tools to confirm rack server to switch connectivity pre and post shipment
  • Maintain an updated inventory of spare parts and accessories at each data center
  • Standardized documents, references, and procedures that explain common recurring tasks in data centers
  • Work with internal teams on Jira projects to complete tasks
  • Open tickets for shipping and receiving equipment to and from remote data centers
  • Point of contact for data center hardware related projects
  • Attend weekly meetings to provide updates on projects and tasks

Preferred Qualifications

  • DCIM
  • Linux
  • Zabbix
  • Jira
  • Confluence
  • GitHub
  • Google Sheets/Docs
  • SumoLogic
  • FedRAMP/PBMM and other government compliances