DC Assistant Supervisor – Returns

DC Assistant Supervisor – Returns

Requirements

• High school diploma or equivalent (GED)
• Excellent leadership abilities with a focus on customer service
• Demonstrated ability to oversee multiple tasks at one time and prioritize accordingly
• Demonstrated ability to read and match numerical and alphabetical characters quickly and accurately
• Basic computer skills

Responsibilities

• Oversee the proper receivables of incoming product to ensure accurate and available inventory
• Identify, prioritize, and resolve personnel and shipment issues within the department
• Assist the Returns Supervisor with supervising the unloading of trucks and maintaining time limits for unloading trailers
• Ensure the checkers are accurate in checking incoming returns while maintaining LPH and correct cut off procedures
• Monitor the sorting of cores and completion of proper paperwork and procedures
• Oversee the warranty process ensuring they are sorted and processed correctly
• Manage the chemical area and ensure proper disposal
• Coordinate the movement of batteries and ensure all procedures are followed correctly
• Manage the rebox area to ensure proper handling of product
• Monitor the maintenance of the log book, rep log, RGS log, and card files to assure they remain updated
• Delegate responsibilities to aid in the daily operations of the returns department
• Responsible for the safety of all DC team members and working with the safety supervisor with any safety or security concerns
• Assist in any return problems that may arise
• Responsible for team member evaluations being written and delivered in a timely manner
• Assist in warehouse security
• Plan and hold a monthly team member meeting
• Work with the HR supervisor to interview and hire prospective team members
• Ensure all company policies and procedures are followed and understood
• Keep the DC clean, neat, and organized
• Operate in a safe manner for the benefit of self and others and maintain a watchful eye for unsafe practices and situations
• All other duties as assigned

Preferred Qualifications

• Completion of the O’Reilly supervisor training program
• College degree
• Previous experience in an automotive parts warehouse and branch store
• Fluency in multiple languages (Spanish is highly desired)
• Advanced computer skills