DC Supervisor – Quality Assurance

DC Supervisor – Quality Assurance

Requirements

• High school diploma or equivalent (GED)
• Basic computer skills
• Excellent communication, leadership, organizational, and people skills
• Demonstrated ability to manage multiple tasks at one time
• Ability to read and match numerical and alpha characters quickly and accurately

Responsibilities

• Coordinate the configuration and maintenance of WMS at the DC level and make recommendations for procedural and system changes.
• Supervise the cycle count team and coordinate the reporting of the cycle count results.
• Perform procedural audits to ensure compliance and report on inventory discrepancies.
• Oversee the quality of DC operations with the goal of exceeding customer expectations at a low cost of operation.
• Coordinate WMS configurations at the DC level which includes reviewing location set-up, rule sets, and item master configurations to ensure validity.
• Work directly with distribution systems coordinator to ensure DC configurations are tested and comply with corporate standards.
• Coordinate cycle count reporting and perform and report on random tests (based on auditor’s design).
• Report cycle count results on a monthly basis to distribution systems and DC operations management.
• Review the inventory adjustments made each day to ensure validity. Pinpoint reasons for inventory discrepancies.
• Perform procedural audits of all areas of the DC and report results to the distribution systems and DC operations management.
• Coordinate and provide support of slotting of product for maximum efficiency.
• Assist with procedural documentation, make recommendations for procedural changes, and refer updates to the procedure coordinator.
• Act as the on-site contact, maintenance, and support for RF units, terminals, and printers.
• Ensure that the department is compliant with company operations, policies, and procedures on a daily basis.
• Work with the in-bound operations manager to maintain payroll figures, budgeting, productivity, etc.
• Responsible for the safety of all DC team members. Coordinate with the safety supervisor for any safety or security concerns.
• Provide leadership, training, and guidance throughout the department and work to ensure productivity and morale are maintained at a high level.
• Work with the Inbound Operations Manager to establish annual goals and follow up plans to accomplish these goals.
• Plan and conduct monthly team member meetings.
• Work with the Human Resources Supervisor to interview and hire prospective team members.
• Responsible for team member evaluations being written and delivered in a timely manner.
• Maintain safety standards while operating and identify unsafe practices and situations.
• All other duties as assigned.

Preferred Qualifications

• Completion of the O’Reilly supervisor training program
• Background knowledge of O’Reilly/Ozark distribution operations
• Previous exposure to WMS software
• Working knowledge of PC spreadsheet and word processing software
• Previous automotive parts warehouse and branch store experience
• Fluency in multiple languages (Spanish is highly desired)
• Advanced computer skills