Dedicated Onsite EAP Counselor

Dedicated Onsite EAP Counselor

Requirements

• LPC, LCSW, LMFT, or Psychologist with minimum of 3 years experience (independent licensure required). You have an unrestricted license to practice psychotherapy in the state you are practicing in.
• EAP experience
• Tech and computer savvy: comfortable adopting new technologies and platforms and efficient in tech-related tasks.
• Excellent written and verbal communication skills
• You have been trained and have experience in delivering management consultation, management referrals, critical incident response, and EAP presentations
• You have training and experience in evidence-based modalities of care, including short-term, solution-focused therapy
• You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks
• You are committed to high quality documentation of service delivery that is completed in a timely manner
• You like working independently, but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master’s level clinical care navigators.

Responsibilities

• Provide on-site support at one of the customer locations in Everett, WA.
• Provide on-site support to managers, people teams, and members onsite at the customer location; the hours for this role will be an 8 hour shift that falls between regular business hours Monday through Friday. There is one remote day available per week at discretion of the customers approval.
• Provide management consultation to leaders in order to enhance employee wellbeing and workplace effectiveness
• Conduct assessment to determine Service Agreement and Recovery Plan for referred employees
• Monitor employees’ engagement in the mandatory Drug Free Workplace referral process
• Delivery of critical incident response services
• Conduct trainings and facilitate Spring Health benefit promotion events
• Develop expert-level understanding of the customer benefit ecosystem and available support programs
• Provide solution-focused employee mental health counseling, consultation, support, and connection to appropriate resources
• Complete required internal training and assignments and attend Spring Health Clinical Team meetings
• Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards
• Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up
• Identify and problem-solve issues that create barriers or disruption to care, with support from leadership
• Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements
• Other responsibilities as it applies to the success of this role.

Preferred Qualifications

• SAP qualified preferred
• CEAP certification preferred
• Supervisory experience and/or experience working with management and human resource professionals preferred
• Demonstrated SUD experience
• Experience working with diverse populations (bilingual preferred)
• Knowledge of healthcare settings and community resources