Posted in

Department Manager – Client Service Center

Department Manager – Client Service Center

CompanyMorgan Stanley
LocationSouth Jordan, UT, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • Strong relationship building skills serving as a role model for client service
  • Ability to think commercially, understand the impact of initiatives, risks on the operational budget
  • Experience in managing teams, enhancing control, continuous improvement and reducing operational risk
  • Culture carrier and role model, representing and leading the Firm’s core values to influence and motivate those around you
  • Strong communication skills with the demonstrated ability in being flexible and working with stakeholders and colleagues at all experience levels. Experience with engaging and influencing senior leaders within the organization is essential
  • Must obtain Series 99 license
  • At least 6 years’ relevant experience would generally be expected to find the skills required for this role

Responsibilities

  • Develop staff, lead projects and control deployment of resources, owning management tools/methods such as work queues, checklists, depth charts and calendars
  • Set direction and expectations for your team(s), defining training plans and transfer of expert knowledge to contribute to team output and development
  • Contribute to business plan for area, establish risk/contingency plans, raise and address issues with urgency when required
  • Build and manage relationships with business unit partners, other Morgan Stanley infrastructure departments, and external contact points in Client or Market organizations
  • Contribute to the success of the team through process improvements, information sharing, and embracing the Firm’s core values, mission, and business practices

Preferred Qualifications

    No preferred qualifications provided.