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Deposit Operations Representative EFT
| Company | Wintrust |
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| Location | Norridge, IL, USA |
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| Salary | $42000 – $55000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior |
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Requirements
- 1-2 years experience in Deposit Operations or related field
- General computer skills – proficiency in Excel is a must
- Must be able to multi-task and switch between projects as needed
Responsibilities
- Receive, log, and process all Reg E Disputes (to include debit card, Zelle, ACH, and ATM transactions) from assigned banks in accordance with regulatory requirements
- Send required dispute notifications in a timely fashion
- Monitor re-presentment activity reports and process as required
- Balance, Review and Monitor General Ledger/Internal Accounts for Card Related Items
- Maintain communication with the banks and call center to gather required documentation and follow-up information needed to process disputes
- Report fraudulent activity as required
- Complete ATM Disputes/Adjustments and process Digital Wallet Enrollment
Preferred Qualifications
No preferred qualifications provided.
