Deputy PM & Business Relationship Manager

16 years of experience, may have management experience
10 years of leadership experience supporting enterprise-level IT Infrastructure Programs with similar scope and complexity
10 years of experience managing DOD/DHS/USCG projects or programs
Demonstrated experience managing teams of IT professionals supporting a large enterprise environment
Demonstrated experience interfacing with customer senior leadership
Familiarity with DOD IT security requirements
PMP certified (program management certification from an industry recognized certification authority such as Project Management Institute (PMI))
ITIL v3 Intermediate and/or ITIL V4 Specialist to align with the latest version of DESMF
Certified TBM Executive (CTBME)
U.S. Citizenship required; must have an active Top Secret clearance with the ability to obtain SCI access

Assist the IMS Contractor Program Director in coordinating all aspects of the USCG IMS Contract
Serve as primary escalation and point of contact (POC) for IMS activities
Ensure adherence to the processes, procedures, standards, and policies by IMS Contractor team personnel
Oversee site security and surveillance procedures
Manage contractor resources, scheduling, and training to maintain contractual performance obligations and ensure relevancy of staff
Provide oversight and governance for all IMS activities in the absence of the IMS Contractor Program Manager
Collaborate with IMS Contractor leadership team to prioritize innovations and improvements, share survey results, and provide customer feedback on the IMS services portfolio
Represent the voice of the customer in internal IMS Contractor team meetings
Ensure IMS solutions are aligned to the USCG mission, desired outcomes, and IT strategy

Bachelor’s degree in Business Administration, Business Management, Information Systems, Information Technology, or Engineering