Design Manager – Member Experience – Product & Design – Streaming

Design Manager – Member Experience – Product & Design – Streaming

Requirements

• 8+ years successfully managing high-performance Product Design teams.
• Successful track record of leading teams to successful outcomes and shipping impactful consumer products across a variety of platforms at a global scale.
• Ability to inspire, lead, and engage your design teams, leaning in and giving them critical business context, feedback, and direction.
• Ability to navigate ambiguity, and drive clarity that brings the user, technology, and business together through rigorous design thinking and human-centered design for evolving problem spaces.
• Experience working on large-scale, complex projects across multiple teams.
• Experience leading product direction and strategic thinking by articulating a product vision, and goals, identifying opportunities, and making decisions based on the impact on people and the company.
• Experience collaborating closely with cross-functional stakeholders, helping drive alignment between design and your cross-functional partners, and building strong relationships across business areas.
• Exceptional communication skills, in writing and verbally, to represent work to broader product teams and leaders.
• Experience connecting the dots across the organization with other related initiatives across the company while driving collaboration.

Responsibilities

• Manage and build a diverse, inclusive team of Senior Product Designers that consistently delivers impactful human-centered experiences that meet user needs and business goals.
• Coach and mentor team performance, manage resource allocation, project prioritization, and cultivate a culture of design excellence.
• Keep your teams inspired and engaged by providing strategic clarity, direction and focus while identifying and unblocking barriers to success.
• Champion the design thinking philosophy across the org and be an advocate for user-centered design and systems thinking to drive innovation at scale.
• Utilize your full range of people management skills, product strategy, product design, interaction design and visual design skills.
• Introduce new user-centered methodologies, frameworks and thought leadership to help your team facilitate strategic alignment across the organization.
• Contribute to strategic decisions around the future direction of Netflix’s products. Establish a vision for the longterm while ensuring nearterm product features ladder up to a holistic user experience that delivers on the user needs and business goals.
• Collaborate closely with your Product, Engineering, Data Science, Consumer Insights, and leadership partners to plan OKRs and execute on product roadmaps.
• Develop and nurture relationships with stakeholders and ensure your team is designing and shipping impactful and cohesive product experiences.
• Effectively communicate your team’s product goals (both within the team and outside the team), and connect related projects across the company.
• Bring a balanced perspective and thoughtful decision-making to strategic discussions, advocating for both user-centricity and needs of the business with your teams and your peers.
• Build relationships with stakeholders and partners in service of discovering and delivering the best outcomes for Netflix including aligning on priorities and objectives.
• Lead high-performing, highly engaged team and take ownership of team and organizational health.
• Embody a growth mindset and a deep curiosity for the business, emerging technologies and human behavior to identify product opportunities.
• Actively seek and provide constructive feedback.
• Always look to improve things for the product, team and company.

Preferred Qualifications

• Experience working on products at the intersection of User Experience and AI a plus.