Design Researcher III

Design Researcher III

Requirements

• Bachelor’s degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 2 years’ experience in market research, business analysis, UX design research, or related area
• 4 years’ experience in market research, business analysis, UX design research, or related area
• As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.

Responsibilities

• Conduct user research and user experience strategy development
• Analyze qualitative user data with guidance
• Engage with business partners to establish credibility for exchanging functional information
• Independently propose hypotheses for research
• Translate research insights into actionable recommendations
• Build productive collaborative relationships with stakeholders
• Seek and analyze user feedback to understand areas of improvement for product services offerings
• Identify potential process improvements to enhance customer experiences
• Understand the basics of testing against a design specification
• Compile procedures and guidelines for test developers and end users
• Demonstrate expertise in the development and execution of action plans

Preferred Qualifications

• Driving product development in a design research area
• Master’s degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area
• Related industry experience (for example, retail, supply chain, eCommerce, healthcare)
• Research or design certification (for example, IDEOU – Foundations in Design Thinking Certificate)
• Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards
• Knowledge of accessibility best practices