Designated Selling Associate – Eleventy
Company | Nordstrom |
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Location | San Diego, CA, USA |
Salary | $18.75 – $18.75 |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- Excellent communication and interpersonal skills to establish rapport with customers to cultivate relationships
- The ability to excel in a competitive team environment
- The ability to prioritize multiple tasks in a fast-paced environment
- The ability to work a flexible schedule based on business needs
- The ability to read sales reporting in relation to goals
- Understand how to educate customers on new and emerging brands, suggesting based on what will work for them
- Confidence with high/low price points and the ability to showcase to customers the value of the item and how it completes their entire wardrobe
- A strong understanding of customer’s holistic wardrobe and style, along with a high degree of organization, to be able to strategically follow up and advice on what they will need to complete their wardrobe
Responsibilities
- Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), and reservations
- Build lasting relationships with customers
- Give the best service to our customers on their terms, which may require all employees to be flexible and open to occasionally performing work/duties in a department (or Brand) other than the one you were hired into
- Provide honest and confident feedback to customers about style, fit and the value the piece will bring to their wardrobe
- Seek fashion and product knowledge, including attending meetings and trainings, to build your expertise
- Build relationships with other DSAs, Stylists, and surrounding departments by conducting DSA-run product knowledge meetings
- Provide valid product feedback to DM to help better the assortment received at your store
- Drive predictable business through appointment-based selling during event and non-event timeframes
- Work with the team to keep the department customer ready, which means stocking, re-merchandising, display, price markdowns, merchandise transfers and cleaning
- Grow sales by opening new Nordstrom Rewards program accounts
Preferred Qualifications
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No preferred qualifications provided.