Digital Navigator-Content Developer

Strong communication skills for creating engaging and accessible learning content
Familiarity with common software, digital tools, and interest in staying up to date on digital trends
Ability to manage digital content and help structure a learning platform
Proactively engage with workforce development partners, local businesses, and internal staff to identify essential digital skills for employment
Ability to work with internal teams and external partners to align digital literacy efforts with community needs
Willingness to take initiative, learn new tools, and shift between tasks in a dynamic, community-centered environment
Track work accurately and document support provided to help evaluate and grow programs

Design, manage, and organize content within the LMS, including uploading existing materials, creating videos and digital resources, and developing curriculum based on learner needs
Develop and support digital skills upskilling by collaborating with workforce partners and businesses to identify in-demand digital skills and build workforce-aligned learning pathways
Provide occasional instructional support for digital literacy classes or serve as a backup for programs like Silver Surfers or Girls Who Game
Contribute to evolving digital literacy projects and remain adaptable to meet changing community needs and department priorities