Director – Business Continuity & Disaster Recovery

Director – Business Continuity & Disaster Recovery

Requirements

• Minimum of 10+ years of technology leadership experience in technical delivery in IT / Technology service delivery / disaster recovery / business continuity management space.
• Bachelor’s degree or equivalent experience in computer science, computer engineering, management of information systems.
• Experience managing third party risk with focus on technology third parties.
• Must be an industry leader with 5+ years of enterprise service management experience with demonstrable experience in developing and driving strategic and tactical plans in these domains.
• Solid understanding of Business and Technology Resilience processes and applicable industry regulations.
• Demonstrated critical and entrepreneurial thinking and planning at a strategic, divisional and global level. Ability to translate strategic plans into specific objectives, and to create and implement project plans to achieve objectives.
• Exceptional communications skills and the ability to connect with all levels of management and team members.
• Ability to work well under pressure and composed to balancing the needs and interests with our internal technology infrastructure and initiatives partners.
• Excellent presentation and facilitation skills and good interpersonal and relationship building skills.

Responsibilities

• Supports design / supplement vision, strategy directive, and target operating model for Business Continuity and Disaster Recovery program.
• Demonstrates the best industry practices to design and generate momentum for optimized enterprise wide GF business continuity and disaster recovery management framework via collaborative partnerships and partner relationship management.
• Collaborates with colleagues within GF to drive development, maintenance and testing of business continuity plans for GF North America.
• Collaborates with colleagues to drive development, maintenance and testing of data centre disaster recovery plans for GF North America and Asia.
• Regularly reviews, updates and implement global process requirements for disaster recovery and business continuity across the organization.
• Implements and updates metrics to review performance, risk and remediation associated with strategic objectives.
• Provides directional leadership and team mentorship / coaching to direct and larger teams in order to enable change.
• Translates the GTSM and resiliency vision into portfolio of integrated strategic initiative(s) with targeted strategies/tactics.
• Develops strategic objective for the problem management field, formulates strategies and detailed roadmaps to move from current to target state vision in an integrated manner with other related disciplines. Obtains agreement from senior management on the implementation of strategy via the roadmap.
• Work across the various technology teams to identify areas of improvement leading to constant and improved state of readiness.
• Works with second line of defense to identify and adjust governance artifacts to reduce availability risk for the GF team.

Preferred Qualifications

• CBCP designation or equivalent experience preferred
• Knowledge of Business Continuity / Disaster Recovery enterprise tools.
• Service Management Best Practices Expertise (SRE, ITIL).
• Incident Management, Change Management, Problem Management.