Director – Consumer Insights – Gap Brand

Director – Consumer Insights – Gap Brand

Requirements

• 10+ years experience in market research, consumer insights, consulting, etc.
• Proven track record as a people leader, enjoys coaching, providing constructive feedback to others to help them grow their career
• Experience engaging with and influencing senior leadership at large companies (known as a SME for research and insights)
• Experience leveraging third party data sources
• Expert in Excel, SPSS or other analytics tool, as well as the MS suite of tools (e.g., Powerpoint, Word, etc.)
• Highly organized

Responsibilities

• Lead Insights for Gap brand, including Gap Factory, to define and execute against a research roadmap that you own and evolve and spans across brand functions including Product, Marketing, Strategy and Experience
• Develop and foster strong partnerships with other Gap brand business stakeholders and serve as a trusted SME for insights
• Collaborate with other insights and analytic functions such as Data Science and Audience Intelligence teams and other key functions to enhance insights and create a holistic view of the customer
• Influence senior leaders to take action through your and your team’s compelling work
• Deliver compelling presentations to Business Partners/Senior Stakeholders driving clear understanding, empathy and accountability for improving our customer perceptions and experiences
• Drive Customer Centricity throughout the Gap brand through proactive delivery of insights based on business needs
• Coach an experienced team member to develop and grow their career based on areas of opportunity
• Speak up and defend the consumer POV while successfully building productive working relationships with colleagues
• Promote a ‘one team’ environment through close partnerships across all of Consumer Insights, Strategy and other functions.

Preferred Qualifications

No preferred qualifications provided.