Director – Customer Solutions – Lifetime Financial Help
| Company | Fidelity Investments |
|---|---|
| Location | Boston, MA, USA, Westlake, TX, USA, Smithfield, RI, USA, Merrimack, NH, USA, Cincinnati, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Ability to identify, define and articulate strategic product initiatives/roadmaps for the squad
- Building positive relationships with partners in a highly matrixed organization and having the ability to influence and inspire colleagues across the organization without formal authority
- Effectively present information and roadmap progress to Product Area and Domain leadership
- Accountability in ensuring the features delivered meet customer needs and bring the product vision to life
- Self-starter who can translate strategic goals and ideas into action quickly, conceptualizing, developing and delivering strategies that meet customer needs
- Strong technology background with the ability to actively participate in detailed discussions, helping make technical trade-offs
- Understand Workplace Investing business and organizational structures
- Excellent strategic and critical thinking, analytical and problem-solving skills
- Outstanding listening, communication and facilitation skills
- Proven time management and organizational skills; able to balance multiple competing priorities
- Ability to find opportunities to innovate and take thoughtful risks to get the work done better and faster
- Agile mentality; experience with Jira or similar Agile backlog management tool preferred
- Bachelor’s degree or equivalent years of experience required; MBA preferred
- Proficient in MS Word, Excel, Mural and PowerPoint
Responsibilities
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No responsibilities provided.
Preferred Qualifications
- Agile mentality; experience with Jira or similar Agile backlog management tool preferred
- MBA preferred