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Director – Executive Operational Planning
Company | USAA |
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Location | San Antonio, TX, USA |
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Salary | $127310 – $229160 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Senior, Expert or higher |
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Requirements
- Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 8 years of project/program management experience supporting senior level executives, corporate event planning and/or leading executive level communications.
- 3 years of direct team lead or management experience.
- Demonstrated ability to influence, interact and collaborate positively with executive leadership (C-Suite) and communicate complex concepts clearly.
- Ability to balance varying responsibilities that span rhythm of business, communications, executive management, and culture and leads teams to through ambiguity.
- Demonstrated capability to influence and navigate in a fast-paced environment, prioritize tasks with opposing deadlines, and demonstrate forward-thinking and planning.
- Experience ensuring processes are in adherence to corporate governance requirements.
- Knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint to create executive level presentations and develop process documentation.
Responsibilities
- Leads all aspects of a team responsible for facilitating strategic and operational planning, development of action plans, and communication of strategic objectives, goals, and results.
- Responsible for the coordination of EMG, EC, CEO, and BoD driven requirements.
- Leads and oversees the development of materials for the Board of Directors by working with key collaborators including CEO Office, Executive Team, and/or Line of Business Chief of Staff Team.
- Establishes protocols for communicating development, operations and organizational development work that enhances flow of information across all levels of the organization.
- Builds strong relationships with the Leadership, Chief of Staff to the CEO, Executive Team and various partners to enhance execution and delivery on a variety of business priorities.
- Provides advice and mentorship and negotiates approval of deliverable materials with executive management and subject-matter guides prior to securing final approval from senior executive or EC member. Ensures communications meet established standards of appearance and content and that all logistical requirements are satisfied.
- Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, mentor and support, performance management, and managerial activities.
- Ensures risks associated with business activities are efficiently identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.
Preferred Qualifications
- 3 or more years of recent P&C Insurance industry experience and business acumen
- Effective communicator, with demonstrated storytelling skills and ability to develop Executive Council and Board level presentations.
- Shown experience in problem-solving, adaptability, and time management
- Ability to build strong relationships with partners and influence change.
- Strategic thinker with an eye for simplification and efficiency.
- US military experience through military service or a military spouse/domestic partner.