Director – GTM Enablement
Company | Clio |
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Location | Toronto, ON, Canada, Calgary, AB, Canada, Vancouver, BC, Canada, United States |
Salary | $163200 – $245000 |
Type | Full-Time |
Degrees | Bachelor’s, MBA |
Experience Level | Expert or higher |
Requirements
- Bachelor’s degree in business or a related field. MBA is a plus
- 10+ years of experience in a senior leadership role leading enablement teams at a SaaS company, including at least 3+ years in a director role
- Experience at a company of $400M+ is a must (preferably an SMB SaaS company)
- Proven track record of driving operational excellence and outcomes that are tied to specific enablement programs
- Track record of hiring, developing, and retaining top talent to build high-performing teams
- Strong ability to build future vision and activate direct reports
- Problem solver who is comfortable operating with ambiguity, autonomy, providing radical feedback and taking ownership
- Analytical problem solver who can build, analyze and discuss quantitative business metrics with finance and RevOps
Responsibilities
- Develop and execute scalable sales and customer success enablement strategies to maximize effectiveness and drive measurable results
- Lead and develop a high-performing sales and customer success enablement team with the end goal of everyone on the sales and success teams having the knowledge, tools, and resources to maximize their effectiveness
- Collaborate with cross-functional teams, including sales, marketing, and product leaders to ensure enablement initiatives seamlessly integrate into GTM strategy and align with Clio’s broader business objectives
- Establish metrics and a regular monitoring process that continuously assesses effectiveness of enablement programs – provide ongoing recommendations on how to increase effectiveness
- Design and implement best-in-class curriculum and training programs to onboard new hires and continually level-up the program to prepare Clio for the next stage of growth
- Review Clio’s sales process and assess what skills, knowledge, process and tools are required by our sales force to increase velocity and conversion rates at each stage in those processes
- In close collaboration with Product Marketing and Revenue Operations, develop effective sales playbooks that yield high conversion rates
- In collaboration with Customer Marketing, Customer Success and Customer Success Operations, develop effective customer retention playbooks that will ultimately drive high retention rates
- In collaboration with the corporate events team, own the planning and execution of the annual Revenue Kickoff for all GTM teams
- Optimize Seismic for maximum productivity and drive its adoption and utilization
- Stay up-to-date with industry trends, best practices, and emerging technologies in revenue enablement
Preferred Qualifications
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No preferred qualifications provided.