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Director – Healthcare Performance Excellence

Director – Healthcare Performance Excellence

CompanyGuidehouse
LocationBoston, MA, USA, Remote in USA, McLean, VA, USA
Salary$197000 – $328000
TypeFull-Time
DegreesBachelor’s
Experience LevelExpert or higher

Requirements

  • 10+ years (minimum) of experience in operations: clinical operations, performance improvement, labor and non-labor optimization, physician operations, OR financial operation focused on a provider setting
  • Undergraduate degree required; master’s degree preferred

Responsibilities

  • Deliver industry expertise and management consulting services in support of client engagements in the Health Care Practice
  • Establish account management relationships with key client decision makers
  • Identify key industry issues and develop solutions
  • Provide delivery assurance support for engagements with targeted clients
  • Mentor staff on assignments within the account delivering services
  • Provide visible leadership within the account and the practice
  • Leads consulting projects Statement of Work, Project Plans, Presents to Client Executive; Facilitates, Advises and Persuades key decision makers and influencers.

Preferred Qualifications

  • Flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information within all levels of GH as well as a provider based, client organization, including, but not limited to, surgeons, anesthesiologists, hospital executives, and other professional and ancillary staff.
  • Ability to develop and monitor performance metrics at all levels of operations both clinical and non-clinical.
  • Ability to articulate financial results across multiple projects with ease; highly quantitative orientation
  • Adroit use of methodology and leadership within the project management setting; PMO experience a plus
  • Outstanding oral and written presentation skills and is recognized as an industry expert (via published articles, white papers and public speaking engagements)
  • Demonstrated success selling high impact transformational solutions to large health systems (preferably $3M sales gen annually)
  • Capacity to adapt and lead others to understand and accept values, strategies, goals and plans in response to changing business conditions
  • Proficient in Excel, Word, and PowerPoint skills and ability to independently produce documents or aptitude to develop this level of skill within a defined period; MS Project Experience preferred