Director – IIS Customer Engagement Platform

Director – IIS Customer Engagement Platform

Requirements

• BA/BS Degree required
• MBA or other advanced professional degree (e.g., PhD, MD, JD) preferred
• 8 years of previous pharmaceutical, biotech, or medical marketing/sales/consulting experience with a strong knowledge of the pharmaceutical marketplace and deep understanding of the pharmaceutical industry, broader trends in healthcare landscape and economics
• 2+ years of hands-on commercial analytics experience including broad background in consulting, business analytics, finance, health economics, marketing strategy or equivalent set of experiences required
• Excellent analytical skills, including strategic thinking, ability to frame problems and opportunities using supporting data, problem solving and measuring impact
• Demonstrated proficiency at leading complex multi-faceted projects and managing cross-functional teams
• A thought leader and self-starter, proactively identifying the need for specific analyses and programs, and marshaling the resources to evaluate and resolve the most challenging, strategic issues
• Demonstrated leadership skills, ability to lead change and influence without direct authority
• Ability to influence and establish good working relationships with senior executives
• Excellent communication skills, including presentations, PowerPoint/written, meeting facilitation, and one-on-one/small group
• Passion for innovation and excellence in achieving results
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Responsibilities

• Lead TA sales strategy
• Lead scorecard review with sales and Marketing leaders at regular business review discussions to track performance and share best practices and key insights
• Partner with PC cross-functional partners and Commercial Analytics (CMO) colleagues to share and align on insights, strategies, and reporting
• Identify opportunities and gaps in strategy/ tactical execution, develop and implement solutions via frequent interactions with field-based colleagues, brand team leaders and cross-functional partners
• Develop a PC partnership & PFE collective advantage with learnings to enhance our organizational effectiveness aligned to our Purpose Blueprint 2.0
• Optimize field force deployment
• Leverage analytic capabilities develop optimized field force scenarios for sizing, structure, and targeting
• Partner with CE team lead to facilitate cross-functional teams to assess, design and implement deployment solutions aligned to operating plan and brand strategic priorities
• Develop tools and resources for leaders to optimize deployment based on local market dynamics, vacancies, and portfolio changes
• Proactively identify opportunities to drive innovation in our go-to-market model (structure, roles, technology and/or capabilities)
• Project Management
• Plan, direct and coordinate new and ongoing projects to ensure on-time completions within budget and successful deployment
• Connect granular task to longer-term strategic initiatives for greater PC
• Serve as a key liaison between leadership, vendors and key stakeholders to accelerate project success
• Innovate and bring forward potential solutions to unmet, strategic needs across PC functions

Preferred Qualifications

• MBA or other advanced professional degree (e.g., PhD, MD, JD) preferred