Director of Clinical Operations for Critical Care ACH

Director of Clinical Operations for Critical Care ACH

Requirements

• Bachelor’s Degree in Nursing or Higher Degree in Nursing is required
• Obtained Master’s Degree or higher in Nursing or Healthcare related field (MHA, MBA)
• A minimum of 5-7 years progressive leadership experience in healthcare management
• Preferred recent experience in neonatal/pediatric nursing
• Strong leadership skills
• Strong interpersonal team building and conflict management skills
• Excellent communication, written, listening and verbal skills
• Ability to prioritize and simultaneously manage several projects/issues
• Ability to serve as a team player and lead effectively both professional and non-professional staff
• Considerable knowledge of the health care industry and alternate delivery systems
• Well-developed computer skills in Microsoft Office and hospital systems
• Licensed Registered Nurse IL
• National Certification in Area of Specialty (Preferred NEA-BC or CENP)

Responsibilities

• Responsible for direct patient care services and takes the necessary actions to remedy variances in care delivery and resolves issues as identified
• Assesses operational efficiency of each clinical program/service, as well as interdepartmental systems, to assure operational effectiveness and ‘patient-friendly’ access to clinical services
• Develop, implement and monitor the operation budgets for areas of responsibility, including revenue, expenses, salary planning and capital equipment sufficient to meet current and projected patient volume/service requirements
• Monitor key quality metrics to achieve site and system goals for key result areas in all areas of responsibility
• Improve department and organization’s outcomes by providing leadership to performance improvement activities
• Ensure quality and safety of care delivery
• Responsible for achieving and maintaining high levels of associate satisfaction in compliance with the standards set by ACH and Advocate Aurora Health
• Responsible for achieving and exceeding consistently high patient satisfaction results
• Integrate the functions of assigned areas and promote relations between assigned departments and other hospital and Advocate facilities to achieve consistent service standards of care
• Develops and maintains operational and capital budgets in collaboration with managers and CNE
• Improve physician satisfaction by developing and maintaining relationships with physicians in areas of responsibility

Preferred Qualifications

• Preferred recent experience in neonatal/pediatric nursing
• National Certification in Area of Specialty (Preferred NEA-BC or CENP)