Director of Digital Experience
| Company | Ameriprise Financial |
|---|---|
| Location | Charlotte, NC, USA, Minneapolis, MN, USA |
| Salary | $128400 – $173300 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelors degree or equivalent (4-years)
- 7-10 years of relevant experience.
- Hands on experience as product manager of software-based solutions.
- Strong written and verbal communications skills, including the ability to clearly articulate concepts and rationale.
Responsibilities
- Prioritize programs of work and assess quality of outcomes. Ensure delivery of scope and assess for continuous improvement. Identify new opportunities to drive value and deepen customer relationship through ongoing assessment of customer needs and goals. Adjust product strategy in partnership with teams. Ameriprise views indirect leadership section as part of a true hierarchy.
- Create compelling product vision – develop and execute product roadmap with a focus on measurable business outcomes. Understand business strategy and customer goals. Define Key Performance Indicators (KPI’s) for the customer and business and regularly monitor progress toward goals. Regularly track and share progress with stakeholders and team.
- Serve as engagement point for shared services teams (teams in Digital Experience that provide resources to the Agile teams.) Collaborate with key leaders and partner organizations to deliver outcomes.
- Lead one or more Product Owners. Provide people leadership through effective coaching, feedback and sound performance management practices. Act as champion for the team and intervene on matters that create roadblocks to individual or organizational success. Set department initiatives and aligns and sets individual performance goals.
- Manage annual product budget to effectively deliver products in collaboration with Manager and Senior Manager Product Owners.
Preferred Qualifications
- Strong analytical skills with ability to collect absorb and analyze info quickly and independently.
- Highly motivated and influential leader with ability to take initiative, set priorities and perform tasks with minimal guidance.
- Proven experience in managing priorities, strategies, relationships.
- Experience with JIRA, ProductBoard, and other tools to support agile methodology.
- Experience with setting technology strategy in alignment with business priorities.
- Experience working in a leadership capacity directing the outcomes of staff in an Agile structure.
- Executive communication skills, verbal and written, and the ability to communicate complex technical information in simpler terms.