Director of Engineering - Visit Experience

Director of Engineering – Visit Experience

10+ years of engineering experience, with at least 5+ years in a leadership role managing managers and scaling teams.
Proven experience in leading engineering teams that build and scale consumer-facing, AI-powered digital experiences.
Deep technical expertise in building distributed systems, modern web/mobile applications.
Strong ability to influence and align technical and business stakeholders, driving high-impact innovation.
Experience with AI/ML, automation, and data-driven product development is a plus.
Entrepreneurial mindset with a passion for improving healthcare through technology.
Bachelor’s or Master’s degree in Computer Science, Engineering, or related STEM field.

Lead, mentor, and scale a world-class engineering organization, managing senior engineering managers and their teams.
Define and execute the technical vision and strategy for Visit Experience, ensuring seamless, high-quality virtual care journeys.
Drive AI and automation initiatives to improve care delivery, leveraging conversational AI, wearable data, and smart workflows.
Collaborate closely with Clinical, Product, GTM, and AI teams to ensure alignment of technology with business and patient needs.
Develop and execute a roadmap for continuous improvement of pre-visit, in-visit, and post-visit experiences.
Foster an engineering culture of innovation, execution, and impact, ensuring high standards for quality, scalability, and reliability.
Provide technical guidance and strategic leadership in designing scalable, secure, and user-centric healthcare solutions.
Advocate for technical excellence while balancing speed, efficiency, and innovation to drive business results.

Experience with AI/ML, automation, and data-driven product development is a plus.