Director of General Liability Bodily Injury Claims

Director of General Liability Bodily Injury Claims

Requirements

• Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers’ ability to be profitable).
• A deep knowledge of adjudicating environmental claims through:
• A minimum of seven years’ experience adjudicating General Liability Bodily Injury claims with exposure of $100,000 or more.
• A minimum of five years’ in a Claims Supervisory capacity managing adjusters.
• Bachelor’s Degree from an accredited university or two or more industry designations are required.
• New York General Adjusting License is required to adjudicate first party claims.
• Must have excellent communication skills and the ability to build lasting relationships.
• Exhibit natural curiosity
• Desire to work in a fast-paced environment.
• Excellent evaluation and strategic skills required.
• Strong claim negotiation skills a must.
• Must possess a strong customer focus.
• Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.
• Ability to articulate the financial value of your work at multiple responsibility levels inside our clients’ business which may include CEO.
• Must work independently and demonstrate the ability to exercise sound judgment.
• Demonstrates inner strength. Has the courage to do the right thing and demonstrates it on a daily basis.
• Intellectual curiosity. Consistently considers all options and is not governed by conventional thinking.
• Proficient in MS Office Suite and other business-related software.
• Polished and professional written and verbal communication skills.
• The ability to read and write English fluently is required.
• Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.

Responsibilities

• Successfully supervise and provide training, mentoring, and technical oversight to a team of General Liability Bodily Injury adjusters.
• Supporting the professional claims selection process to hire and retain claims professionals that consistently demonstrate appropriate technical expertise, maturity and a professional commitment to excellence and customer service.
• Managing expenditures for the team to budget / plan.
• Working closely with claims adjusters and outside counsel to ensure cost-effective and appropriate litigation management strategies are in place that will lead to the best overall outcome.
• Providing advice and oversight into claim disposition strategies.
• Providing direction, leadership and training.
• Ensuring performance objectives and metrics are in place and being met to support and meet department goals.

Preferred Qualifications

No preferred qualifications provided.