Director of Logistics
| Company | Roku |
|---|---|
| Location | Austin, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, MBA |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree in Logistics, Supply Chain, Engineering, or related field (MBA preferred)
- 15+ years of progressive logistics and supply chain leadership experience in consumer electronics, e-commerce, retail, or technology industries
- Proven experience leading global logistics networks, 3PL partnerships, and multimodal transportation (air, ocean, ground)
- Strong command of logistics automation, AI-driven forecasting, and end-to-end visibility platforms
- Expertise in customs regulations, trade compliance, and international shipping requirements
- Deep understanding of warehouse automation, inventory control, and fulfillment center optimization
- Knowledge of contract negotiations, supplier risk management, and cost-optimization strategies
- Proven ability to proactively identify and manage supply chain risks
Responsibilities
- Assess capabilities of current and potential logistics service providers, evaluating capacity, service levels, cost structures, and risk factors
- Benchmark industry cost trends to drive negotiations and service level improvements
- Design and implement a high-performance logistics network to optimize cost, efficiency, and customer experience
- Lead end-to-end supply chain execution for global and domestic logistics, warehousing, transportation, and last-mile distribution
- Develop and execute scalable logistics strategies aligned with Roku’s rapid growth and evolving business needs
- Identify supply chain risks in both forward and reverse logistics, developing strategies to mitigate disruptions and improve predictability
- Lead cost reduction initiatives while ensuring efficient international and domestic transportation, warehousing, and last-mile delivery
- Identify and implement automation, AI-driven forecasting, and digital solutions to enhance supply chain visibility
- Continuously benchmark logistics costs and performance against industry leaders to drive best-in-class execution
- Implement data-driven decision-making using real-time analytics, dashboards, KPI tracking, and process improvement methodologies (Lean, Six Sigma)
- Reduce transit times and improve inventory availability by optimizing routing, consolidations, and distribution models
- Partner with supply planning and fulfillment teams to enhance inventory accuracy and demand forecasting
- Drive reverse logistics efficiencies, optimizing product returns, refurbishments, and liquidation strategies
- Oversee customer returns and distressed asset management, optimizing recovery and disposition processes
- Implement value-added services within the logistics network to enhance customer satisfaction and efficiency
- Oversee carrier selection, 3PL partnerships, and service provider negotiations to ensure cost-competitive, high-quality logistics solutions working with the Procurement Team
- Develop and manage trade compliance programs ensuring adherence to global import/export regulations and country-specific requirements
- Discover and develop outsourced service providers to create customer-focused logistics solutions
- Work with cross-functionally with Procurement to negotiate and optimize logistics contracts, balancing price and service quality
- Oversee trade compliance, ensuring Roku’s import/export operations meet regulatory requirements
- Lead Restricted Party Screening (RPS) and implement customs compliance best practices to mitigate legal and financial risks
- Build and mentor a high-performing logistics team, fostering a culture of innovation, agility, and accountability
- Collaborate with Finance, Engineering, Product, and Operations teams to align logistics strategies with Roku’s broader business objectives
- Partner with IT and data analytics teams to deploy real-time tracking and automation tools to improve logistics visibility
- Work collaboratively with internal teams, providing data-driven insights and transparency into logistics network operations
- Partner with Finance and Accounting to ensure accurate and timely financial reporting
Preferred Qualifications
- A persuasive influencer, capable of driving consensus among stakeholders
- A data-driven, practical problem solver who takes an innovative approach
- An excellent communicator with a strong sense of professionalism and integrity