Director of Operations

Minimum 4 years of experience in the investment industry
Minimum 2 years of experience overseeing others
Strong interpersonal skills
Complete knowledge of financial products used by the firm
Thorough understanding of the technology used by the firm and how it applies to clients
Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint, Salesforce)
Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
Ability to maintain integrity of sensitive/confidential information

Promote the firm’s mission, culture and core values through day-to-day leadership and management
Drive initiatives that help the firm enhance profitability and achieve business objectives
Develop, execute, and oversee workflow, processes, and Standard Operating Procedures for practice
Work with Lead Advisor to determine staffing needs
Determine training and onboarding plan for new hires
Develop and maintain job descriptions
Manage support staff
Develop criteria to gauge team effectiveness
Conduct bi-annual performance reviews
Prepare and facilitate weekly team meetings
Lead strategy, development, and implementation of projects
Drive culture within the team by scheduling team events
Update policies and procedures in accordance with SEC and FINRA standards
Own practice marketing efforts to increase brand awareness and drive new business
Work with marketing team to manage the production, scheduling, posting, and reporting of all marketing content and campaigns
Develop and maintain all regulatory files
Monitor and support licensing and continuing education requirements for all members of the team
Respond and execute A client service requests as appropriate
Step in as backup for others on the team as needed
Other responsibilities as assigned by Lead Advisor

No preferred qualifications provided.