Director of Operations

Bachelor’s degree in Business, Engineering, Construction Management, or a related field.
Senior operations leadership & hands on experience in the construction or specialty trades industry.
Proven experience overseeing multi-site operations and large field teams.
Strong financial acumen, including budgeting & cost management.
Expertise in process improvement, operational scaling, and logistics.
Excellent leadership, communication, and organizational skills.
Willingness to travel up to 50% nationwide.

Direct and manage daily operations across all branch locations.
Implement and improve standardized operational processes.
Establish & monitor KPIs, schedules, productivity, and resource utilization to optimize efficiency.
Manage to operating profit goals and manage operational budgets.
Ensure high quality and workmanship.
Support regional leaders and branch managers in business planning.
Lead operations teams, motivate staff and promote a high-performance culture centered on accountability and results.
Handle workforce planning, recruiting, training, and succession planning.
Work closely with other Business Units to determine opportunity to leverage shared resources.
Establish and leverage subcontracting channels effectively.
Partner with leadership to define operational strategies and goals.
Manage budgets & financial performance.
Identify and execute cost-saving and margin-enhancing initiatives.
Handle compliance with all safety, regulatory, and quality standards.
Manage health and safety programs.
Manage customer and subcontractor agreements and drive standardization of these agreements.
Collaborate across departments to align operations with business development and customer needs.
Maintain strong vendor relationships and support customer retention efforts.
Handle customer complaints and challenges in subcontracting process.

No preferred qualifications provided.