Director of Operations Program Management

A strong background in operations leadership with deep program management expertise.
A pragmatic, data-driven, and results-oriented approach to problem-solving.
The ability to influence senior leadership and drive cross-functional alignment across diverse business and technical teams.
A proven track record of successfully launching and scaling consumer products in a fast-paced environment.
Experience building and leading high-performing teams, including hiring, mentoring, and developing top talent across both technical and business functions.
The ability to balance strategic vision with hands-on execution, prioritizing effectively and delivering commitments on time.
Strong leadership and communication skills, with a focus on driving accountability and operational excellence.
Bachelor’s degree in Operations Management, Engineering, Business or related field (MBA preferred).

Lead and own the successful launch of Roku’s new products, including Players, Smart Home devices, and Remotes.
Drive cross-functional collaboration, bringing together senior leaders from Engineering, Product Management, Partner Management, Product Marketing, Communications, Supply Chain, Logistics, Customer Care, and Retail Sales to ensure on-time product delivery and post-launch success.
Provide executive-level reporting, delivering a weekly summary of key decisions, risks, and action items to ensure leadership is informed and empowered to act. Host operations leadership forums to drive swift decision-making.
Measure and optimize post-launch performance, gathering insights from Engineering, Customer Support, Social Media, Reviews, and Returns to ensure products meet or exceed business objectives. Ensure rapid response from teams to address any gaps.
Scale product development operations, working closely with the broader operations team to develop scalable strategies as Roku’s product portfolio grows in both number and complexity. Continuously improve product development processes across the organization.
Foster a high-performance culture, emphasizing data-driven decision-making, transparency, and collaboration to achieve operational and product excellence.
Up to 15% travel requirement.

This is an exciting opportunity for a high-impact leader who thrives in a fast-paced, entrepreneurial environment and is passionate about delivering best-in-class consumer experiences. If you are a strategic thinker, a strong operator, and a leader who delivers results, we’d love to hear from you!

No information provided on Benefits.