Director of Patient Care Services – RN – Hospice

Director of Patient Care Services – RN – Hospice

Requirements

• Registered Nurse with current licensure to practice professional nursing in the state.
• Bachelor’s degree in nursing from an accredited program by the National League for Nursing.
• Three years of management experience within the last five (5) years in Hospice, at least one (1) year of which was a supervisory or administrative capacity.
• A registered nurse with four (4) years’ experience within the last five (5) years in a home health agency, primary care clinic or health facility, at least one (1) year of which was in a supervisory or administrative capacity.
• Knowledge and expertise in clinical decision-making for the patient population and Quality Management review and evaluation for the organization.
• Demonstrated ability to supervise and direct professional administrative personnel.
• Ability to market and deal tactfully with customers and the community.
• Has excellent observation, verbal and written communication skills.
• Knowledge of business management, governmental regulations and CHAP standards.

Responsibilities

• Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel.
• Provides guidance and counseling to coordinators and Clinical Supervisors/Nursing Supervisors to assist them in continually improving all aspects of home health care services, provided through organization personnel.
• Assists Clinical Supervisors/Nursing Supervisors in managing clinical teams and planning.
• Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
• Assists the Executive Director/Administrator in the preparation and administration of the organization’s budget.
• Interprets operational indicators to detect census changes and increases or decreases in volume, which could impact staffing levels, revenues or expenses.
• Evaluates performance of Clinical Supervisors/Nursing Supervisors.
• Assists Clinical Supervisors/Nursing Supervisors to develop skills and techniques in evaluating the performance of clinicians.
• Hires, evaluates, and terminates organization personnel.
• Conducts clinical performance evaluations annually, or more frequently if indicated.
• Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.
• Assures proper maintenance of clinical records in compliance with local, state and federal laws.
• Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
• Develops, implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, either directly or by delegating to another staff member.
• Plans and implements Inservice and continuing education programs to meet education and training needs of organization personnel.
• Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization.
• Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures.

Preferred Qualifications

• Master’s degree in health care preferred.