Director of Sales

Director of Sales

Requirements

• 3+ years experience in hotel sales roles
• Experience in hotel industry required
• Ability to work in a fast-paced environment

Responsibilities

• Provides the highest quality of service to the customer at all times, setting an example for all hotel staff members.
• Develops a marketing plan by gathering historical and competitive data and determines the appropriate action plan(s) to meet those goals.
• Works with the General Manager to prepare the annual sales and marketing budget. Updates action plans and financial objectives quarterly.
• Develops new business by obtaining accounts from competition, through lateral development of existing accounts, and by contacting new customers in the market.
• Entertains and maintains close relations with major accounts, tourism and business associations, and community leaders to develop positive rapport and ensure repeat business.
• Prepares and interprets month-end reports. Monitors and analyzes trends so we are always prepared and proactive to changes rather than reactive.
• Suggests and provides advertising or promotional support, holiday packages, corporate clubs, etc.
• Works closely with the corporate revenue manager and property leadership to ensure the selling strategies are understood and revenue is maximized.
• Ensures property follow-up and implementation of guidelines for operational procedures. Revises sales and marketing guidelines, marketing procedures, and promotions manually when appropriate.
• Qualifies and greets in-house guests at each hotel on a scheduled basis.
• Completes weekly reports and submits those required to the General Manager.
• Completes a minimum of 10-12 outside sales calls per week and 4-5 tours of the hotels per week.
• Completes a minimum of 30 prospecting calls per week.
• Attends, participates in, and leads weekly sales meetings.
• Informs General Manager of potential opportunities/concerns with clients and progress of special projects.
• Monitors room inventory and rate programs; must be knowledgeable of occupancy, average rate, and REVPAR goals.
• Complies with company policies and procedures.
• Ability to positively interact with multiple personality types.
• The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands.

Preferred Qualifications

No preferred qualifications provided.